Privacy policy

Privacy policy for the Valdovų Rezidencija website

Date of entry into force: 2024

MB “Valdovų Rezidencija” (hereinafter referred to as “we”, “our”, “us”)

MB “Valdovų Rezidencija” values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose and protect your information when you visit our website www.valdovai.lt (the “Site”) and communicate with us about property inquiries, sales and services. By visiting or using our Site, you acknowledge and agree to the terms and conditions set out in this Privacy Policy.

1. Information we collect

We collect personal and non-personal information to better serve you and to ensure a smooth experience with our real estate offers.

Personal information

When you contact us to purchase a property, schedule a viewing or request more information about our properties, we may collect the following personal information:

  • Name and surname
  • Email address
  • Telephone number
  • Postal address
  • Desired information about the property (e.g. location, price range)
  • Financial information (if provided for purchasing purposes)

Non-personal information

We may also collect non-personal information such as:

  • Browser type
  • IP address
  • Device information
  • Usage data (e.g. pages visited, time spent on site, referring pages)
  • Cookies and tracking technologies

2. Legal basis for processing

We process your personal information on the following legal grounds:

  • Consent: when you provide information voluntarily, e.g. by completing enquiry forms.
  • Legitimate interest: When it is necessary for the provision of a service, e.g. to organise property inspections.
  • Contract performance: When your data is needed for purchase or rental processes.
  • Legal obligation: Where it is necessary to comply with legal requirements.

3. How we use your information

We use the information we collect to provide you with a tailored real estate service and ensure a smooth process from enquiry to purchase.

  • Inquiry handling: we use the information you provide to answer your inquiries, share information about the property, schedule viewings and facilitate the purchase of the property.
  • Improving your experience: we may use your information to personalise your experience on our Website and to make property recommendations based on your preferences.
  • Communication: We use your contact details to inform you about new properties, price updates, special offers and other relevant information.
  • Legal compliance: We may use your data to comply with laws and regulations relating to financial and real estate transactions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and personalise the information you see. Cookies help us understand your preferences and improve the functionality of the Site.

Types of cookies:

  • Strictly necessary cookies: ensure the proper functioning of the Website.
  • Analytical cookies: help us analyse visitor behaviour to improve our services.
  • Marketing cookies: allow you to provide personalised advertising.

You can manage your cookie settings in your browser. For more information, please see our Cookie Policy.

5. How We Protect Your Information

We use a variety of security measures to protect your personal information, including encryption and secure servers. While we do our best to protect your data, please be aware that no method of transmitting data over the internet can be 100% secure.

6. Data Retention Period

We only keep your personal information for as long as is necessary for the provision of our services and, in addition, we comply with the time limits set by law. After that, your data will be securely deleted or anonymised.

7. Sharing Your Information

We do not share, sell or rent your personal data to third parties for marketing purposes. However, there may be situations where we share information:

  • Service providers: we share data with trusted third parties who help us run our operations (e.g. payment processing, query processing).
  • Real estate transactions: If you buy real estate, your data may be transferred to real estate agents, lawyers or financial institutions.
  • Legal Compliance: Information may be disclosed if required by law or legal process.

8. Your Rights

You have the right to control how your personal information is used. Depending on your location, you may:

  • Accessing and updating information: You can request to review, amend or delete personal information we hold about you.
  • Withdraw consent: You can withdraw your consent to marketing communications at any time by clicking the unsubscribe link in the emails or by contacting us directly.
  • Request deletion: You can request deletion of your data if it does not conflict with your legal or contractual obligations.

To exercise these rights or if you have any questions about your personal data, please contact us using the contact information below.

9. International Data Transfers

If your personal data is transferred outside the European Economic Area, we ensure its security through standard contractual clauses or other appropriate protection mechanisms approved by the European Commission.

10. Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have any other questions regarding the protection of personal data, please contact us:

Valdovų Rezidencija, MB
Company code: 306340870
Address: Šeimyniškių g. 34-7, LT-09200 Vilnius
E-mail: info@valdovurezidencija.lt

11. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and the new version will take effect immediately upon posting. If the changes are significant, we will notify you prominently or directly if required by law.

We recommend that you review this privacy policy regularly to keep up to date with how we handle your personal data.

12. Children’s Personal Data

Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided his or her personal data without the consent of a parent or guardian, please contact us. We will take steps to remove such information from our systems.

13. Complaints and Disputes

If you believe that your rights have been violated, you have the right to lodge a complaint with the National Data Protection Inspectorate (www.vdai.lrv.lt) or with another supervisory authority in accordance with the law of the country where you live. However, we aim to resolve any disputes directly, so please contact us in the first instance using the contact information provided.

14. Links for additional information

For more detailed information on the use of cookies, please visit our Cookie Policy. Alternatively, if you have any questions about data security or other practical issues, please contact a member of our data protection team.

Valdovų Rezidencija Cookie Policy

Date of entry into force: 2024

MB “Valdovų Rezidencija” (hereinafter referred to as “we”, “our”, “us”)

MB “Valdovų Rezidencija” undertakes to comply with the legislation governing the use of cookies, including the European Union’s General Data Protection Regulation (GDPR) and the e-Privacy Directive. This Cookie Policy explains how and why we use cookies and similar technologies on our website www.valdovurezidencija.lt (the “Website”), and how you can manage their use.

1. What are cookies?

Cookies are small text files that a website saves on your device (e.g. your computer or mobile phone) when you visit it. They may be used to make the website work properly, improve its functionality or analyse your browsing habits.

2. Why do we use cookies?

We use cookies to:

  • Ensure that the Website works properly to meet your needs.
  • Save the settings you have chosen, such as language or region.
  • Analyse the use of the Site and improve its functionality.
  • Provide you with personalised content and advertising relevant to your interests.

3. Legal basis for the use of cookies

Under the GDPR, cookies and similar technologies can only be used on the basis of a specific legal basis:

  • Consent: Functional, analytical and marketing cookies are used only with your explicit consent.
    Legitimate interests: necessary cookies are used to ensure the proper functioning of the Website, without which it would not function.

We collect your consent through a cookie management window on your first visit. You can update your preferences at any time.

4. What cookies do we use?

4.1. Necessary cookies

  • These cookies are essential for the proper functioning of the Website. They allow you to log in to secure areas or fill in forms.

4.2. Functional cookies

  • These cookies allow the Website to remember your preferences (e.g. language preferences) and improve your user experience.

4.3. Analytical cookies

  • Using tools such as Google Analytics, we can understand how visitors use the Website, collect information about the pages visited and user behaviour.

4.4. Marketing cookies

  • These cookies help to deliver personalised advertising and monitor its effectiveness. They can also be used to integrate social networking features.

5. Third party cookies

Some features of the Website use third-party cookies such as Google, Facebook or LinkedIn. We recommend that you read their privacy policy.

6. How can you manage cookies?

6.1. Cookie management tool

Our Website has a cookie management tool that allows you to choose which cookies to activate or deactivate.

6.2 Browser settings

Most browsers allow you to:

  • Disable cookies.
  • Receive notifications about cookies.
  • Delete cookies that have already been saved.

For more information, visit www.aboutcookies.org.

7. Cookie expiry date

  • Session cookies: Valid only during browsing and deleted when you close your browser.
  • Persistent cookies: Remain on your device for a certain period of time or until you delete them.

8. Changes to the Cookie Policy

This policy is updated periodically. The date of the last update will be indicated at the top of the policy. Any significant changes will be notified on the Website or by email.

9. Contact information

If you have any questions, please contact us:

Valdovų Rezidencija, MB
Company code: 306340870
Address: Šeimyniškių g. 34-7, LT-09200 Vilnius
E-mail: info@valdovurezidencija.lt